Professional Institutes offers products and services that not only meet, but even exceed customer expectations; this is why it has adopted a management model that leads to continuous performance improvement, the ISO 9001 TUV Italia Quality Management System.
The Quality Management System
The ISO 9001 Quality Management System is the most famous standard for quality improvement, which now counts, considering 180 countries, over one million certified organizations. The 9000 series standard published by the International Organization for Standardization (ISO) is the only one that can be used for conformity assessment. The ISO 9001 standard is a reference for many other important industry-specific standards, including ISO 13485 (for medical devices), ISO / TS 16949 (for automotive) and AS / EN 9100 (for aerospace), as well as other management system standards such as OHSAS 18001 and ISO 14001.
The ISO 9001 certification
The ISO 9001 certification demonstrates that the company is able to respond consistently and exhaustively to customer expectations. For this reason, many buyers require ISO 9001 certified suppliers to minimize the risks of buying non-compliant products or services. A company that obtains the ISO 9001 certification is able to achieve significant improvements in terms of organizational efficiency and product quality, minimizing waste, avoiding errors and increasing productivity. The ISO 9000 abbreviation identifies a series of regulations and guidelines developed by the International Organization for Standardization (ISO), which define the requirements for the creation, in an organization, of a quality management system, in order to : • to conduct business processes, • to improve the effectiveness and efficiency of product realization and service delivery, • to obtain and increase customer satisfaction. In its latest revision in the 2008 (ISO 9001: 2008), the standard defines the requirements of a Quality Management System for an organization. The requirements expressed are "general" and can be implemented by any type of organization. The standards of the ISO 9000 series are universal and their applicability is independent of the size or the business sector, which can be a company or any other type of organization. They define generic principles that the company must follow, ensuring the control of the production process and its effectiveness.
TÜV Italia employs experts in quality management systems and can also conduct preliminary checks to determine the compliance of companies with the ISO 9001 standard. The TÜV SÜD group, of which TÜV Italia is a member, is a leader in the certification of management systems: currently it has issued more than 54.000 certifications of Management Systems. TÜV Italia releases quality system certification for all sectors, as well as performing product tests. With the TÜV SÜD certification mark, companies demonstrate their commitment to providing high value-added products and services. TÜV Italia is an independent certification, inspection, testing, testing and training body, which offers certification services in the areas of quality, energy, environment, safety and product. Present in Italy by 1987 and belonging to the TÜV SÜD group, founded in 1866 by the will of some Bavarian entrepreneurs and technicians who, worried about the frequent explosions involving generators and pressure tanks, created the Bavarian Inspection Association for the tanks pressure, today known all over the world under the name of TÜV SÜD. The structure has grown over the years and the internationalization of the business has contributed to a strong growth of the activities abroad and the development of 800 offices all over the world. The TÜV SÜD group is present in more than 60 countries for a total of over 18.000 employees. Twenty-five years after its presence in Italy, TÜV Italia has a structure of about 470 employees and 400 collaborators, with ten offices operating in Italy, alongside the laboratories of Scarmagno (TO) and those of the subsidiaries Bytest, in Volpiano (TO) and Benevento, and of the pH in Tavarnelle Val di Pesa (FI). The membership of a large international group brings know-how and experience that, combined with professionalism and knowledge of the Italian market, make TÜV Italia the best partner for any type of certification.